Terms and Conditions
Welcome to www.rebeleardesigns.co.uk By being on our website or purchasing from our website, you are agreeing to our terms and conditions as well as our privacy policy which can be viewed here. Throughout our terms and conditions, we will refer to ourselves as Rebel Ear Designs, we, us or our. We reserve the right to change these terms and conditions as well as our privacy policy at any time.
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TERMS OF SALE
By ordering with us you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Purchases are charged at the time the order is placed. Once your order has been placed you will receive a confirmation email. This email will only be an acknowledgment and will not constitute acceptance of your order. Acceptance of your order and the completion of the contract between you and us will not be formed until we have despatched your order. By submitting an order through our site, you are confirming that the payment details provided on your order are valid and correct.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this at the check-out stage, or shortly after placing your order. Don’t worry, if there’s an issue with an order, we’ll get in touch with you.
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CHANGES TO PRICES/SERVICES
Our prices are subject to change without notice. We reserve the right at any time to modify or discontinue our service without notice at any time.
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UNACCEPTED ORDERS BY US
If we are unable to accept your order, we will inform you of this in writing via email and will refund you for the product/s as soon as possible. This could be due to insufficient stock or we’ve noticed an error on the product price, description or photography.
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ORDER AMENDMENTS
We are unable to make changes to your order after you have placed it. Please therefore make sure you are happy with your choice before you click 'Complete Order'.
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PROMOTIONAL VOUCHER CODES
Promotional voucher codes may, if valid, be used against a purchase subject to the terms and conditions detailed on the voucher. However, only one voucher code or other promotional offer or discount can be used on any one order. We have the right to refuse or cancel any order which has mistakenly been discounted with more than one voucher code or other promotional offers. You will be issued a full refund for any order cancelled under this clause.
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DELIVERY
The costs of delivery will be as displayed to you on our website when you checkout. You will receive an email confirmation of shipment to your supplied delivery address along with a tracking number where applicable.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible.
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UNACCEPTED DELIVERIES BY YOU
If no one is available at your address to take delivery and the products cannot be posted through your letterbox, the courier will leave you a note informing you of how to rearrange delivery or collect the products from a local depot.
If you miss the timeframe in which you have been instructed to collect your parcel, it might be returned to the sender (us). Once it has been received, we will notify you by email to organise a redelivery - you will need to pay for additional postage costs. If we are unsuccessful in reaching you and/or you don't respond within 7 days, you will be issued with an automatic refund (excluding postage costs), of which you will be notified via email.
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PRODUCT WARRANTY
All Rebel Ear Design purchases are protected from faults and breakages within 28 days of purchasing. This excludes wear and tear.
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RETURNS
Please read our Returns Policy here.
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WEBSITE IMAGES
All images, text and design on this website are owned by Rebel Ear Designs. All brand names, product names and titles used are trademarks or trade names of Rebel Ear Designs. The site may not be reproduced in any way without permission.
All product photography on the website has had every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products.
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